1. Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos of the item and its original packaging.
Once reviewed, we will determine the appropriate resolution, which may include a replacement.

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2. Order Changes & Cancellations

Orders cannot be canceled or modified after purchase. Please review your order carefully before completing checkout.

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3. Custom & Non-Returnable Items

All items are custom made and non-returnable / non-refundable due to the personalized nature of the products.